Data Center Technician (A+ and Server+ Foundations) — Education and Occupational Skills Completion Assessment

Education and Occupational Skills Assessment

Data Center Technician (A+ and Server+ Foundations)

Complete this assessment independently. Every required item must be answered. A score of at least 80% is required.

Participant ID

Enter your AimHigh participant identifier. Do not enter an SSN.

Participant Legal Name

AimHigh Student Email

Identity Attestation

I confirm that I am the participant named above and am completing my own assessment.

Objective Assessment Instructions

Objective Assessment

Select the best answer for each question.

1. Before entering a restricted data-hall area, a technician should:

Follow identity, authorization, and access procedures
Tailgate through a door
Borrow a badge
Disable cameras

DCT-MQ-01

2. Accurate cable labels primarily support:

Traceability and efficient service
Higher voltage
Cooling output
User passwords

DCT-MQ-02

Score 10. A

3. A smart-hands task should be performed from:

An approved work order with clear scope
A casual text only
Personal memory
An unrelated ticket

DCT-MQ-03

4. A rack installation must consider:

Weight, power, cooling, space, and approved placement
Only equipment color
Employee schedule
Parking

DCT-MQ-04

5. If instructions conflict with site safety rules, the technician should:

Pause and escalate
Ignore the rules
Proceed silently
Alter the work order

DCT-MQ-05

6. A pre-task check should confirm:

Asset, location, authorization, dependencies, and rollback/escalation path
Only the customer name
No serial numbers
Personal preference

DCT-FT-01

7. Hot-aisle/cold-aisle practices support:

Effective airflow management
Account security
Software licensing
Payroll

DCT-FT-02

8. A dual-corded server should normally use:

Approved redundant power paths as designed
One overloaded strip
An extension cord
Unlabeled outlets

DCT-FT-03

9. When a link remains down after reseating an approved cable, the technician should:

Collect evidence and escalate or continue the runbook
Swap random ports
Change production configuration without approval
Close the ticket

DCT-FT-04

10. Chain of custody is important when:

Handling controlled assets or evidence
Choosing lunch
Updating a calendar
Cleaning a monitor

DCT-FT-05

11. A change record should capture:

Who, what, when, why, result, and deviations
Only success
Passwords
Unrelated opinions

DCT-FT-06

12. An environmental alarm should be:

Acknowledged and handled under the site’s incident process
Silenced without review
Ignored after hours
Posted publicly

DCT-FT-07

13. Before removing equipment from a rack, staff should:

Verify the exact asset, connections, dependencies, and authorization
Pull the nearest device
Rely only on chassis color
Remove labels

DCT-FT-08

14. A good shift handoff includes:

Open incidents, risks, completed actions, and next steps
Only a greeting
Personal account details
No ticket references

DCT-FT-09

15. If a task cannot be completed within the approved scope, the technician should:

Stop at a safe state, document, and escalate
Expand the scope independently
Hide the issue
Guess

DCT-FT-10

Applied Scenario

Applied Workplace Scenario

A remote engineer asks the participant to disconnect a cable whose label does not match the approved work order.

Identify the Concern

State the immediate workplace, safety, privacy, or compliance concern.

Authorized Next Action

Explain the authorized next action and why it is appropriate.

Professional Communication

Draft the message or status update that should be sent to the appropriate person.

Required Documentation

Identify what should be recorded in the applicable work record, ticket, chart, or inspection record.

Verification or Handoff

Explain how you would verify resolution or complete a safe handoff.

Cengage Coursework

I completed the required seven-month Cengage coursework and assignments.

Capstone

I completed the required capstone, case, simulation, or applied assignment.

Certification Readiness Review

I completed my national-certification readiness review.

Employment Transition Plan

I completed my employment-transition plan.

Academic Integrity

I completed this assessment without unauthorized assistance.

Program Record Authorization

I understand that AimHigh will retain this submission as program evidence.

Typed Participant Certification

Type your full legal name to certify that the information submitted is accurate.